Delete Account Data
Last updated: November 1, 2026
Delete from your account
Log in to TwoLine, open the Account page, then choose Delete account. This deletes your account and any remaining balance. It cannot be undone.
Request deletion by email
If you cannot log in, email us and request account data deletion. Include the email on your TwoLine account, your account ID if you can see it, plus any receipt or support context that helps us identify the account.
What is deleted
We delete profile, balance, and order data tied to your TwoLine account where technically and legally possible. That includes any remaining balance and the codes kept with your order history. SMS text is deleted after 30 days in any case.
What may be retained
Purchase and transaction records may remain with Stripe, NOWPayments, Apple, Google, RevenueCat, or TwoLine where needed for receipts, fraud prevention, disputes, tax, accounting, or legal compliance.