Privacy Policy

Last updated: November 1, 2026

TwoLine sells one-time phone numbers for receiving SMS verification codes. This policy explains what data we collect, how long we keep it, and how users can request deletion.

Data We Collect

Account details such as your email address and the sign-in identifiers created by Supabase Auth.
Balance, top-ups, number purchases, and refunds.
Order data such as app, country, line, number, order status, timestamps, SMS message content, and the code delivered.
Purchase and webhook records from Stripe and NOWPayments, and records of earlier purchases from Apple, Google Play, and RevenueCat where applicable.
Basic technical data such as IP address, device and browser metadata, logs, and diagnostics needed for security, fraud prevention, and service operation.

How We Use Data

To run your balance, orders, your private order page, refunds, and support.
To verify purchases and prevent duplicate top-ups.
To detect fraud, abuse, outages, and security issues.
To comply with tax, accounting, and legal requirements.

Who Can See Your Code

Codes appear on your private order page, tied to your account. TwoLine is not a public inbox.

Third-Party Processors

We use Supabase for authentication and database services, Stripe for card checkout, NOWPayments for crypto checkout, and phone-number and SMS suppliers to provide numbers and deliver messages.

Advertising And Tracking

TwoLine does not currently include an advertising SDK or a cross-app tracking SDK. If this changes, we will update this policy and our consent flows before release.

Website Analytics

TwoLine may use Google Analytics 4 on twoline.io to understand aggregate website usage and improve the site. Analytics is optional on the website and advertising personalization is not enabled.

Retention And Deletion

SMS text is deleted after 30 days. The code stays with the order history until the account is deleted.

You can delete your account from the Account page. Deletion removes profile, balance, and order data tied to your TwoLine account, including any remaining balance. Purchase records may remain with Stripe, NOWPayments, Apple, Google, RevenueCat, or TwoLine where needed for receipts, tax, fraud prevention, disputes, and legal compliance.

TwoLine stopped selling rentals on 1 November 2026. Existing balances remain usable for numbers.

Contact

For privacy questions or deletion help, email hello@twoline.io.